Award reflects company’s consistently high level of customer service
BURLINGTON, Mass. - Jan. 17, 2016 - PRLog - Total Comfort Mechanical, Inc. of Burlington, MA has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015. The company also was awarded this honor in 2013 and 2014.
“Having won this award for the third year in a row makes us extremely proud,” said General Manager Wendell DePaiva, “…as not only meeting but exceeding the customers’ expectations is our ultimate goal”.
“Only about 5 percent of the Heating and Air-Conditioning service companies within Middlesex County (MA) have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”
Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
To set up an appointment with Burlington's favorite heating and air conditioning service, call (718) 697-9016. For more information, visit their website: http://totalcomfortmech.com.
Angie's List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.
Source Total Comfort Mechanical, Inc.
Original post: http://prlog.org/12525524
Total Comfort Mechanical is committed to the responsibility we all share in caring for the environment. Recycling not only saves energy, water and valuable resources such as trees and metal, but it also reduces pollution and creates industry and jobs.
Our recycle dumpster in Burlington is filled every week with the two yards of paper and plastic that is collected from new equipment packaging and other waste. When removing your old equipment, our EPA-certified technicians safely remove and handle hazardous refrigerant following all safety procedures to prevent leaks into the atmosphere and ground. Out of service equipment is dismantled and we ensure that all metals are recycled.
Recycling at home is one of the easiest ways to do something good for the environment. Nearly all Massachusetts cities and towns offer residents recycling opportunities. To learn more about recycling and hazardous household product management programs in or near your community, visit Energy & Environmental Affairs at Mass.gov to find the alphabetical listings by city.
About Total Comfort Mechanical
With over 13 years of experience, we serve the Massachusetts cities of Burlington, Bedford, Billerica, Lexington, Wilmington, Winchester, Woburn and surrounding New England areas in Middlesex County, MA. As community members and a family-owned business, we put the highest priority on respecting the needs and concerns of the people around us and caring for the environment.
We treat our customers and their homes with respect and make sure we leave our job site even cleaner than it was before we started to work. From our first meeting to the end of your project, we pledge to serve all your heating and cooling needs while exceeding your expectations. Our combination of experience, knowledge, and ability to provide quality craftsmanship are second to none.
Visit www.totalcomfortmech.com for more information.
Total Comfort Mechanical opens second location in Wilmington, MA
For Immediate Release
Burlington, MA — March 25, 2015 — Today Total Comfort Mechanical announced their service area expansion with the opening of a second Massachusetts location, now providing heat and air conditioning repair services to Wilmington home and business owners.
“We are up and running and open for business in Wilmington,” said Wendell DePaiva, HVAC expert and owner of the Burlington-based Total Comfort Mechanical, Inc., which already serves the cities of Burlington, Bedford, Billerica, Lexington, Winchester and Woburn.
Positive Customer Impact
Many local residents have benefited from the services of DePaiva and his trained and certified technicians. Angie’s List, the popular consumer review group, has awarded Total Comfort Mechanical the “Super Service Award” for the past two years due to high marks from customers and clients.
Founded in 2009, Total Comfort Mechanical is the Mitsubishi “Diamond Dealer” for the Burlington area. Select HVAC experts are given the “Diamond” status and are certified in choosing the right size system - whether it’s a heating and cooling system for every room of the home or the latest in energy-efficient ductless air conditioning units.
The company offers a wide range of heating and cooling services designed to “keep you in Total Comfort.” To contact or for more information, visit www.totalcomfortmech.com or call (781) 999-1275.
Posted on March 25, 2015
For the second year in a row, Total Comfort Mechanical Heating and Air Conditioning Specialists have earned the coveted Angie’s List Super Service Award, reflecting another exemplary year of service provided to members of the consumer review group.
“It’s a mark of consistently great customer service and value,” said Angie’s List Founder Angie Hicks, “only about 5 percent of the HVAC companies in Massachusetts are able to earn the Super Service Award.”
Angie’s List Super Service Award winners must meet strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List (www.angieslist.com). Service Providers are graded on an A through F scale in various areas, including professionalism, affordability and even punctuality.
“I am absolutely thrilled that Total Comfort Mechanical is being honored with this accolade from Angie’s List,” said HVAC expert and owner Wendell DePaiva. “When we hear that our customers are satisfied beyond their expectations, we have fulfilled our goal.” Total Comfort Mechanical has been serving the cities of Burlington, Lexington and surrounding New England areas since 2009.
To contact Burlington’s “people’s choice” heating and air conditioning service, call (718) 697-9016 or visit: http://totalcomfortmech.com.
Everything you wanted to know about Air Conditioning
HVAC (Heating - Ventilation - Air Conditioning) can sometimes be overwhelming. Here we'll break down some of the most commonly used terms in the business, so the next time you call your heating and air conditioning service specialist for help, you'll impress the expert!
Air Conditioning, HVAC for Dummies
Air conditioner: A mechanical device used to control temperature and air movement in a confined space.
BTU/H: (British Thermal Units per Hour): A measure of cooling or heating capacity.
Capacity or Load: A refrigeration rating system usually measured in Btu/h.
Compressor: A refrigeration or air-conditioning system pump that circulates refrigerant through pipes between an outdoor and indoor unit using pressure.
- Ductless Mini-Split: Ductless systems consist of one or more outdoor compressor units and indoor air-handling units, called “heads”, linked by a dedicated refrigerant line. There is no ductwork required.
External Static Pressure (ESP): Measure of static pressure losses from ductwork, fittings, dampers, grills, and any other devices located in the airstream.
- Freon: See Refrigerant.
Heat pump: An air conditioning system that provides either heating or cooling - because it can reverse the direction of refrigerant flow.
HSPF (Heating Season Performance Factor): A rating of the seasonal efficiency of a heat pump unit when operating in the heating mode.
Indoor unit: The air handler of the air conditioning system. It contains a heat exchange coil, filters, remote signal receiver and fan.
Outdoor Unit: A component of the air conditioning system which contains the compressor, fan, circuit board, and heat exchange coil. It pumps refrigerant to or from the indoor unit.
Refrigerant: Many people commonly refer to refrigerant as Freon, which is actually a 'brand' name (much like Kleenex). Refrigerant is a gas/liquid substance that is used to provide cooling, by direct absorption of heat. The most environmentally-friendly refrigerant at this time is R410A.
Refrigerant lines: Insulated copper tubing through which refrigerant flows to and from the indoor and outdoor unit.
SEER (Seasonal Energy Efficiency Ratio): The rating of the seasonal efficiency of air conditioning or heating units. The higher the SEER, the more energy efficient the unit is.
Split-Ductless System: A system comprised of a remote outdoor condensing unit connected by refrigerant pipes to a matching, non-ducted indoor air handler and a remote controller. Special cases for introducing ventilated air may call for limited ducting to air handler from outside.
Split-zoning System: A system comprised of a remote outdoor condensing unit connected by refrigerant pipes to a matching, indoor air handler that conditions single or multiple room space that is conditioned to a set temperature and is independent from other rooms within the same structure.
Zone (zoning): A single or multiple room space that is conditioned to a set temperature and is independent from other rooms within the same structure.
A trained and licensed HVAC contractor can help you determine the appropriate options for your home's air conditioning. For more information, contact the Total Comfort Mechanical Heating and Air Conditioning Service website or call us at (781) 697-9016.