TOTAL COMFORT MECHANICAL INC. TERMS & CONDITIONS / PRIVACY POLICY

1. Introduction
   Total Comfort Mechanical Inc. ("Company", "we", "us", "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.
   
   
2. Information We Collect
   We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Service address
• Payment details (processed securely through third-party payment providers)
• Any other information you provide when contacting us
  
  

3. How We Use Your Information
   We use your information to:

• Provide and manage our services
• Communicate with you regarding appointments and service updates
• Send marketing and promotional messages (if you opt-in)
• Improve our website and customer experience
• Comply with legal obligations
  
  

4. SMS Communications
   Total Comfort Mechanical Inc. SMS Terms & Conditions
   Introduction
   By opting in to receive SMS notifications from Total Comfort Mechanical Inc. ("Company", "we", "us", "our"), you agree to these Terms & Conditions. This service provides appointment reminders, informational messages, and marketing communications to subscribers.
   Message Frequency
   Message frequency may vary. You may receive up to two messages per appointment or additional marketing and informational messages as applicable.
   Charges & Carriers
   Message and data rates may apply. Check with your mobile service provider for details on your plan. Total Comfort Mechanical Inc. is not responsible for any charges related to SMS messages.
   Opt-In & Consent
   By submitting your phone number through our website, scheduling a service, or signing up for SMS alerts, you consent to receive text messages from us regarding your service appointments, promotional offers, and other relevant communications.
   Opt-Out Instructions
   You may opt-out at any time by replying "STOP" to any message. Upon sending "STOP," you will receive a confirmation that you have been unsubscribed and will no longer receive further messages.
   Help & Support
   For help, reply "HELP" to any message or contact our customer support at: Email: support@totalcomfortmech.com - Phone: (781) 999-1275
   
   

5. Information Sharing & Third Parties
   We do not sell or share your personal information with third parties for marketing purposes. However, we may share information with:

• Service providers assisting with business operations (e.g., payment processing, customer service software)
• Legal authorities when required by law
  
  

6. Data Security
   We implement security measures to protect your information from unauthorized access, disclosure, or loss. However, no data transmission over the internet is completely secure.
   
   
7. Cookies & Tracking
   Our website may use cookies to enhance your browsing experience. You can control cookie settings in your browser.
   
   
8. Your Rights
   You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
  
  

9. Changes to This Privacy Policy
   We may update this policy periodically. Changes will be posted on our website.
   
   
10. Concact Us
    If you have questions about this Privacy Policy, contact us at: Total Comfort Mechanical Inc. 4 Gardield Circle, Burlinhyon, MA 01803
    Phone: (781) 999-1275
    Email: support@totalcomfortmech.com