Burlington MA Heating and Air Conditioning Blog

For Fifth Year in a Row, Burlington HVAC Specialists Earn Angie's List Super Service Award

Another commendable year of service provided to Burlington residents and businesses

2018 marks the beginning of another celebratory year for Total Comfort Mechanical, starting off in January with the news that they are now a five-time winner of the highly prestigious Angie’s List Super Service Award. This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2017.

2017 Angie's List Super Service Award “The service providers that receive our Angie’s List Super Service Award demonstrate the level of excellence that members have come to expect,” said Angie’s List Founder Angie Hicks. “These pros are top-notch and absolutely deserve recognition for the trustworthy and exemplary customer service they exhibited in the past year and overall.”

Angie’s List Super Service Award 2017 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List, pass a background check, record a current trade license attestation and abide by Angie’s List operational guidelines.

“I am thrilled and so very proud that we have been again honored with this award,” said Wendell DePaiva, General Manager. “Angie’s List is a very reputable and trusted source of customer reviews and honest feedback. This award confirms our commitment to total customer satisfaction, and we truly thank our customers for making it possible.”

Total Comfort Mechanical has been listed on Angie’s List since 2011. This is the fifth year Total Comfort Mechanical has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

Total Comfort Mechanical ranks among the best in the HVAC industry. Their excellence is established by the fact they also achieved the esteemed status as an Elite Diamond Contractor by Mitsubishi Electric.

These awards establish the company as among the best Heating, Air Conditioning Repair and Installation experts operating in the Burlington Area.

Founded by DePaiva in 2009, Total Comfort Mechanical has provided outstanding customer service for nearly a decade, through their team of highly experienced and committed professionals.

The company serves the Massachusetts cities of Burlington, Arlington, Bedford, Lexington, Wilmington, Winchester, and Woburn. Total Comfort Mechanical offers a wide range of heating and cooling services and specializes in energy-efficient indoor climate options, with a focus on ductless heat pump and air conditioning installation. 

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This entry was tagged MA, Massachusetts, Heating contractor, Burlington MA, Air Conditioning, HVAC, Reviews and posted on January 19, 2018

Total Comfort Mechanical Earns Esteemed 2016 Angie’s List Super Service Award

Total Comfort Mechanical Earns Esteemed 2016 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Total Comfort Mechanical has received the annual Angie's List Super Service Award consecutively since 2013

BURLINGTON, Mass. – Dec. 20, 2016PRLog--Total Comfort Mechanical has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting another exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

 

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Heating and Air Conditioning companies in Massachusetts were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

“This is the fourth consecutive year that Total Comfort Mechanical has been honored with this award,” said Wendell DePaiva, General Manager. “It is a testament to our commitment to total customer satisfaction, and we truly thank our customers for making it possible.”

Founded by DePaiva in 2009, Total Comfort Mechanical Heating & Air Conditioning serves the MA cities of Burlington, Bedford, Lexington, Winchester and surroundings

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

Founded by DePaiva in 2009, Total Comfort Mechanical serves the Massachusetts cities of Burlington, Bedford, Lexington, Winchester and surrounding MA locations. The company offers a wide range of heating and cooling services and specializes in energy-efficient indoor climate options, with a focus on ductless heat pump and air conditioning installation.  For more information, visit the company website at www.totalcomfortmech.com.

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Angie's List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

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This entry was tagged HVAC, Heat, Heating contractor, Air Conditioning, Award and posted on December 20, 2016

Burlington HVAC News: Total Comfort Mechanical Earns Elite Status

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Burlington HVAC Contractor reaches Mitsubishi's Highest Contractor Achievement Level

For Immediate Release

BURLINGTON, Mass. - Dec. 1, 2016 - PRLog -- Total Comfort Mechanical Heating & Air Conditioning Specialists have attained the distinguished Elite Diamond Contractor status from Mitsubishi Electric US, Inc., a leading manufacturer of Zoned Comfort Solutions™ and Variable Refrigerant Flow (VRF) cooling and heating systems.

"We have been proud to be a part of Mitsubishi's Diamond Contractor Program for many years now," said Total Comfort Mechanical General Manager Wendell DePaiva, "but we are absolutely thrilled to achieve the best–in-class Elite Diamond Contractor status. With over 3,000 other HVAC contractors in the Diamond Contractor Program nationwide, it's truly a distinguished honor to be considered the best of the best."

Mitsubishi Electric enhanced their Diamond Contractor Program earlier this year with three new achievement levels: Diamond Contractor, Preferred Diamond Contractor and Elite Diamond Contractor.

Several criteria are included in each contractor classification, such as the tracking of warranty registrations for each system a contractor purchases, as well as five performance indicators – marketing, training, service, sales and customer satisfaction.

Founded by DePaiva in 2009, Total Comfort Mechanical serves the Massachusetts cities of Burlington, Bedford, Lexington, Winchester and surrounding MA locations. The company offers a wide range of heating and cooling services and specializes in energy-efficient indoor climate options, with a focus on ductless heat pump and air conditioning installation.  For more information, visit the company website at www.totalcomfortmech.com.

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This entry was tagged HVAC, MA, Mitsubishi, Heating contractor, Cooling, Air Conditioning and posted on December 02, 2016

Reduce your Heating Bill without Freezing

No Heat
You don’t have to freeze to save on your heating bill this winter.

Did you know that heating and cooling your home uses more energy than any other system in your home and accounts for approximately 56% of your total utility bill or more? With recent forecasts for a spike in this winters’ fuel costs – it’s a wise decision to prepare for the colder weather ahead. Following a few small steps can help you to save big on your home heating costs.

Why Massachusetts residents should pay attention

According to energy.gov:

  • Natural Gas customers will pay an average of $679 this winter for heating, up 13% from last year.
  • Electricity customers will pay $909, up 2 %
  • Propane customers in the Northeast US will pay $2,146; an increase of 11%
  • Heating oil customers will pay $2,046, down 2%.

Here are a few strategies for reducing your heating bill this winter:

  1. Use a programmable thermostat. Save money by simply setting your thermostat 10 degrees lower when you’re away from home or asleep.
  2. Keep air vents clean and uncovered so heat can easily flow throughout your home.
  3. Use natural sunlight to your advantage. Open drapes when you are getting direct sunlight, then close them at night to keep heat from escaping. Think of the sun as a heater and your drapes as a blanket.
  4. Make sure the damper in your fireplace is closed when not in use.
  5. Replace the air filter at least once a month.
  6. Schedule a heat system check-up with a reputable heating contractor. Regularly scheduled maintenance of your heating system keeps it running most efficiently and increases the life of the equipment.

Many states, including Massachusetts, offer rebates for homeowners who invest in Energy Star products which utilize the latest technologies designed to consume less energy. These incentives being offered are above and beyond Federal Tax Credits for installing approved heating and cooling systems. For example, Massachusetts utility customers can receive up to an additional $300 mail-in rebate from Cool Smart on qualifying installations. Check with your local HVAC contractor experts at Total Comfort Mechanical for more information.

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This entry was tagged Heating contractor, Energy, Heating, MA, Massachusetts, Heat and posted on October 31, 2013

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